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Terms and Conditions

Hereafter Ladys And Lords Shrewsbury shall be known as "The company" and the person named on the booking form overleaf, and/or the person signing the confirmation shall be known as "The Hirer". The Hirer accepts full responsibility for every person in his\her party including himself\herself and fully agrees to the conditions of hire as follows:

1) All bookings are pre-booked only and must be confirmed immediately with a deposit as agreed by the company. All deposits are non-refundable, and balances must be paid prior to the event. Only the company reserves the rights to accept a booking without a deposit, and to cancel a booking at their discretion

2)No responsibility can be accepted for adverse weather conditions (snow, flooding etc) which may cause delay or cancelations of a booking by the company.

3)Whilst every effort is afforded to the serviceability of the vehicles, no responsibility can be accepted for mechanical, electrical or material breakdown however caused. In this unlikely event, every effort will be made for immediate repair to the vehicle so that the journey can continue. Alternatively the hirer will be transferred to another vehicle/s and any reasonable extra costs incurred will be borne by the company or a refund will be given. Please note that any instance the term 3 and 4 or any other any or other breakdown and/or accident,  no responsibility accepted for missed connections and/or functions however caused

4) In the event of a breakdown or accident to the vehicle booked prior to the date of the booking, effort will be made to supply a similar or alternative vehicle\s at the company discretion. If this is not acceptable to the Hirer a refund will be given.

5) The consumption of food and food products and such like is NOT permitted in the vehicle unless by pre-arranged at the time of the booking with express permission of the company.


6) The supply of alcoholic drinks by the company only, may be consumed within the vehicle and MUST NOT BE REMOVED FROM IT AT ANY TIME. Full charges for any taken without companies’ permission.


7) The Hirer shall be fully responsible and liable for any damage caused both inside or outside the vehicle\s by the hirer or any members or his/hers however caused. This includes incitement to ANY Third party, which results in damage to the vehicle or its contents. The hirer will agree to be liable for the total cost of the repair, and the location of the repairer will be determined by the company. A fixed daily rate (determined by the company) while the vehicle is out of commission for such repair, plus any further incurred loses, .i.e. by lost bookings.


8)The company or its representatives (eg chauffeur) reserve the right to refuse entry to the vehicle to any person\persons they deem unfit for whatsoever reason and can refuse to continue the journey if any person\persons behave in any manner which may be detrimental to other person\s or to the vehicle and its contents in this event no refund will be given.


9) A £100.00 valeting charge will be levied though the misuse of the hirer from any food, drink or illness, in the event of the repair costing more, whatever the retail cost may be if in excess of this amount to rectify the said damage will be payable.


10) Any requests of the alternative to the booking (l.e. additional pick-up points change of venue causing extra mileage and time) cannot necessarily be entertained although every effort will be made to meet these requirements. Any such alterations WILL involve extra charges being levied on the original cost. Any charges MUST be paid in cash to the chauffeur at the time of the alteration


11) The company’s Discretion shall be decided by the owners of the company at all times, and their and their decisions will be fully binding in all matters.


12) The hirer is liable for all glass wear breakage at a cost of £10,00 per glass


13) Any overrun of time must be paid for at the time of rental in cash, at a rate of £50.00 per part hour/part hour due to busy schedules, and our policy to arrive promptly to our clients all return times must be strictly adhered to. The driver will have to depart for his next trip after a short "courtesy" wait for you (not exceeding 15 minutes)

To depart for his next trip after a short "courtesy" wait for you. (Not exceeding 15 minutes).


14) Due to insurance restrictions the company’s vehicle\s has been designed strictly NO SMOKING. Any infringement of this policy will deem the rental invalid, all monies will be paid will be forfeited and the rental terminated immediately.


15) It is a legal requirement that all passengers in forward facing seats must wear their seat belt.


16) Person possessions are left in the vehicles at the hirer, s own risk. No responsibility will be taken by the company for items left in the vehicles.


17) All passengers must be taken extreme notice of the transmission hump in the centre of the vehicle. The company cannot be held responsible for any incidents which may occur from persons entering or leaving the vehicle.


18) We will endeavour to collect and deliver you to the exact destination, unless however, this should prove physically impossible with the vehicle possibly being very longer and wider than normal. In this case the car will be as close as possible.


19) Where complimentary, entrance has been granted to "The Company" on behalf of "The hirer”, The company cannot be held responsible for any changes in policy T.E. cancelations of tickets, by the society, store etc. Entrance is down to the discretion of the venue.


20) The hirer agrees that any additional charges that they can incur and don't pay for in cash, will be deducted from the original credit card, and written notice will be provided to them within 48 hours. Where no credit card details are supplied, Payments of any outstanding amounts are to be settled within 7 days.


21) By making the original telephone booking, The Hirer entered an obligatory arrangement, agreeing to our terms.


22) Any cancellations due to any pandemic we can transfer the date for you to date that suits both parties.


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